Privacy Policy

Data Controller

Jack Cobb - Director

Collected Personal Data

• Contact Information: Name, phone number, email, and address for communication and service arrangements.
• Purchase History: Details of previously installed systems, service records, and warranty information.
• Payment Information: Billing details for transactions and financing options.
• Preferences & Usage Data: Customer preferences for temperature settings, energy-saving options, and smart controls.
• Technical Data: System diagnostics and maintenance logs for predictive servicing.
• Feedback & Reviews: Customer satisfaction ratings and comments for improving services.
   

Purpose of collecting data

1. Efficiency Optimization: Monitoring system performance helps improve energy efficiency and reduce costs.
2. Customer Satisfaction: Tracking user preferences and feedback ensures better service and tailored solutions.
3. Preventative Maintenance: Gathering operational data enables predictive maintenance, preventing breakdowns.
4. Regulatory Compliance: Keeping records ensures adherence to environmental and safety standards.
5. Market Insights: Analyzing trends helps in product development and business growth.